Whilst this coach had started off working to destinations such as London, the Express specification with power doors and adaption for one-man operation showed the expectation to downgrade them from the outset. They were employed for some years mainly on National Welsh's X-series services which were limited stop.
By this stage 369 is nearly fourteen years old and has been deployed on the Pontypridd to Caerphilly service, giving passengers more comfort than they were used to, particularly by this date when minibuses such as the one behind were often found on such services.
